When someone enters The Manse on Marsh, they are entering the next chapter in their life. For some people, that is very exciting and something they look forward to with a great deal of confidence and excitement. For other people, it is something that puts a lot of fear into them and something they dread. They have become accustomed to their way of living and living life the way they see fit. They are not keen on changing it anytime soon. As the old expression goes, if it is not broke, why fix it? However, sometimes they just need a little help and living on their own is no longer in the cards.
They don’t have to enter an assisted living facility kicking and screaming, however. They can enter it with confidence. They can know they are in good hands and they are going to be taken care of the right way. The only thing that is going to change is their location. Other than that, almost everything is exactly the same and that is a good thing. There will be some changes along the way, as that is natural, but for the most part, they can be themselves and be comfortable.
One must remember that The Manse on Marsh has won “The Caring Star” award and this is based on reviews and how they handle their residents. If anyone is unhappy about their stay there or anything is not to their liking, they can voice their opinion. That rarely, if ever, happens, but if it does, they can rest easy knowing they will be heard, listened to, and the proper adjustments will be made. That is why they are winning awards and people are happy.
People like to have their voice heard and they like to feel like people care about what they have to say and it matters to others. It is not going to get overlooked, ignored, or just put in a big pile of papers. They will rectify it as soon as possible. However, again, these types of things do not happen at the Manse On Marsh.