It is quite challenging for families with some of their members as inmates. They never get to communicate with them frequently nor meet them often. Also, the inmates miss out on some of the families’ special moments. During festive seasons families remember, create and share both old and new memories. Some are forced to make long tiring trips and wake up early to queue in the prisons. All these is to keep in touch with their loved ones during this festive season of Christmas. Children reunite with parents as well as couples. This generates happiness and joy for both inmates and the family at large.
In 1986, an American based company, Securus Technologies was founded. It is well known for providing quality services and civil solutions. It serves law enforcement and correction agencies societies. It links technology to inmates and vital information to people running the correction agencies. Also, it provides communication services for family and friends with incarcerated members in multiple correction facilities. The company’s CEO reported of his business’ mission to meet their customer’s needs entirely.
Securus Technologies has launched a Video Visitation system. The software enables family members to make video calls to the inmates. With a relative in prison, I can call them when at home, in the office and feel connected to them. It is a service that the clienteles will cherish dearly especially during the holiday season. Christmas among other festive seasons is a period where inmates would love to spend longer time with their loved ones. However, they never get to enjoy this due to the limited time in the prison visits. This facility maintains the family bond and avoids hostility among inmates due to loneliness.
A demonstration video of this software was recently released on YouTube. A father whose desire is to be there for his child can make a video call with him. Connecting with family is a special moment in anyone’s life especially for children with parents behind bars. The young boy gets to open his Christmas gift with his father. Prison environments may not be the best for the children and Christmas would not feel complete when loved ones are far away. I feel Securus has met their pledge to offer satisfactory services to their customers. I recommend all walks of people to use the software. It is a user-friendly system, and they can schedule a time to communicate with their loved ones. Being a flexible system, they enjoy booking time around their personal schedules.